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Scots property tenants happier than those in England

In a new report it found that 85% of Scottish tenants were either 'very' or 'fairly' satisfied with their landlords.

It also found that the majority of Scottish landlords, nine out of ten, are private individuals, couples or families investing for capital growth rather than rental income.

The figures were welcomed by the National Landlords Association of Scotland which described the rental sector in Scotland as 'flourishing' but it said that landlords should not become complacent.

The report also found that the main complaints from Scottish tenants related to the time it took for a landlord to respond to repairs and also issues surrounding deposits.

David Kendall of NLAS said that the research shows that Scottish landlords could have a greater role to play in the housing market as a result. 'It is quite clear from this latest Government study that the private rented sector in Scotland is flourishing. Satisfaction levels remain a little higher than in England but there is no room for complacency,' he said.

The Scottish government is also looking at ways of decreasing the number of complaints against property managers which have been rising. The main concern is charges made by managers, known as factors in Scotland, for little work actually done.

A new bill is expected to go before the Scottish parliament in the summer requiring factors to be registered. The Property Managers Association Scotland currently operates a code of practice for its members but membership is not compulsory.

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