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Learning kit created to help combat rogue landlords and letting agents

A Private Rented Sector interactive learning toolkit for local authorities to help them take action against rogue landlords and letting agents has been produced.

It includes a learning module and a knowledge bank of technical questions and answers and is designed to complement recently refreshed guidance from the Ministry of Housing, Communities and Local Government (MHCLG).

The toolkit facilitates the development and application of enforcement expertise to a range of scenarios. It offers guidance to local authorities about taking a sustainable approach to enforcement and will help them develop an action plan going forward.

The knowledge bank is made up of detailed answers to questions raised by local authority enforcement officers, including during a nationwide programme of training and knowledge-sharing workshops held in early 2019.

These questions cover topics including environmental concerns, regulatory issues, and landlord and tenant behaviour. These answers were authored and reviewed by subject matter experts.

The interactive learning tool contains a knowledge check section which helps enforcement officers to quickly assess their existing awareness of enforcement guidance and legislation on rogue landlords.

It also has a scenario section which enables enforcement officers to apply their knowledge to a range of different cases, such as when dealing with overcrowding or houses in multiple occupation.

On top of this is a guided exercise aimed at supporting local authority officers to implement their enforcement strategy in a practical way and further information on guidance and policy support available to local authorities regarding enforcement issues.