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first direct to support mortgage customers affected by Covid-19

first direct has committed to extending the mortgage term or switching the rate for customers affected by coronavirus.

Similarly, the bank is offering customers with unsecured debt ‘breathing space’, as well as giving them early access to fixed rate savings accounts without closure charges.

Anna MacFarlane, commercial director at first direct, said: “We know some of our customers will be affected financially by Covid-19.

“To help our customers who need some support we have a range of measures to help them through these uncertain times.”

HSBC UK, owner of first direct, said it is working closely with the government and UK Finance to identify emerging issues and make sure customers and businesses have the advice and support they need.