Developer London Square has partnered with software platform Yourkeys.
Yourkeys enables customers to make a reservation through the platform, submit ID verification and track the progress of their mortgage, surveys and legal documents.
Dario Scimeca (pictured), project sales manager for London Square, said: “We now have three developments live with Yourkeys, at Tadworth Gardens, Bermondsey and Staines. The intention is that all our future developments will go live with the platform when they launch.
“We expect Yourkeys to free up between 15% and 25% of our sales advisers’ time. This is time they can spend with their customers, rather than focusing on administrative tasks.
“The online ID check means we no longer do this internally, so the customer doesn’t need to make an appointment or post documents to us. Once we confirm the reservation and input the sale information, the purchaser can upload their ID documents which are automatically transferred to the solicitor.”
